Frequently asked questions.

Can I file taxes with my check stub?

Unfortunately not — you will need your W-2 for filing.

Can I speak to someone before I come in and file my taxes?

Absolutely — please call 706-353-1711 and ask for a tax professional, or email your personal tax professional directly.

Can I check on my refund?

Yes — use our refund status page for IRS and Georgia links. If you need information from your tax return, you can find a copy in your TaxDome portal.

How long are refunds currently taking?

The IRS issues most refunds within about 21 days, though some can be delayed for several months for no specific reason.

Do I have to wait for the IRS to open before I can file?

No — you can file with us as soon as you have all of your tax documents together, even before the IRS begins accepting returns for the season. We hold your return and transmit it as soon as the IRS opens.

What should I do if I receive a notice?

Don't panic. Call us at 706-353-1711 and have the notice in front of you — handling IRS and state correspondence is part of what we do.

Can I schedule an appointment online?

Yes — book with your preparer here.

How do I upload documents for my tax preparation?

Through your secure TaxDome portal.